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1.7 Based on 10 reviews
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  • Customers like
    • Product 1
    • Warranty service 1
  • Customers don't like
    • Quality of hardware in cabinetry 3
    • Poor craftsmanship 3
    • Tilts not being installed in factory 1

I ordered my bathroom cabinet with tilts through Home Depot (Ref. #S12, Sales person: TXB 4545). My complain is: WHY the Tilts did not come installed? Now my contractor has to install them. I didn't know you will send the tilts separate. The people who delivered it couldn't explain what's the long narrow box when asked. The whole cabinet looks fine. I have no complaint about construction. Like... Read more

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Wish I had seen these reviews before going with KraftMaid. Just got them installed so no substantial issues just yet but wanted to warn others...the installers got some glue (which then hardened) on the exterior of the cabinet so I thought removing it with VERY light force and soft scrub would be Took some finish off that now looks dull when the light hits it. Review says I need 80... Read more

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We had the kitchen installed by Home Depot and once it was in we complained that some doors (6 out of 19) were not looking up to par for an 18K kitchen. We complained and HD immediately contacted the manufacturer Kraftmaid to get replacements. The replacement doors looked worse than the ones we had installed and we refused to have them replaced. HD contacted them again and ordered another set of... Read more

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Review about Kraftmaid Cabinets from Schaumburg, Illinois
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We purchased Kraftmade cabinets fir our kitchen over 10 years ago and there has never been any discernible flaws ir problems. We have had many compliments on them over the years and I would definitely buy that brand again. Read more

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We are in the same situation, six years and bubbles all over with no reason, no heat, now direct light, nothing just poor quality. This company is less then helpful and doesn't back on their products. So far they are thrilled with the idea that we need to purchase new doors for at 28 cabinets because they are bubbling. Fools, I am not an *** to purchase yet another failing product to be replace... Read more

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100% FULL

KraftMaid - Manufactured in the USA has no meaning anymore!
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KraftMaid APC "All Plywood Construction" is a true misnomer. The backs of the cabinets are made from a combination of strips of plywood (for wall attachment) and a sheet of laminated "Masonite". "Masonite is a type of hardboard made of steam-cooked and pressure-molded wood fibres in a process patented by William H. Mason.[2] This product is also known as Quartrboard,[3] Isorel, hernit, karlit,... Read more

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After a little over 4 years we had 2 wall cabinets completely fail at the joint between the cheap particle board sides and the horizontal braces across the backs that are used to mount them at the top, separating completely. The result was that the cabinets were literally about to fall off of the wall with about a 1" gap at the top and were being supported solely by the lower mounting screws. ... Read more

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We paid to upgrade cabinetry to all plywood construction. Wall cabinets arrived with mdf back panels. When we called Kraftmade customer service they told us that this is how they make them and that they are allowed to use MDF as a layer in the plywood. MDF with microscopic layers of veneer on one side and paper on the other side is not plywood. Be warned you will get MDF when you pay for plywood... Read more

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Spent over $11,000.00 on cabinets from Lowes. What we received had many finish defects and one base cabinet was seriously bowed on the side. Contacted Lowes to complain and Larry from KraftMaid and Janet of Lowes Lake Jackson store came to inspect the cabinets. They shrugged off the flaws and said they were normal. According to them these cabinets are just fine. Janet said that she had seen... Read more

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My kitchen was done less than 5 years ago. I have 16 cupboard doors with 2 utility drawers and 2 units of drawers for a total of 9 drawers. In the first year alone 3 doors had to be replaced. Second year 4 more were replaced. In total 11 doors had to be replaced, some were the same doors being replaced twice. Currently 3 more need to be replaced. Customer service is a joke. Having to go through... Read more

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