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1.2

My kitchen was done less than 5 years ago. I have 16 cupboard doors with 2 utility drawers and 2 units of drawers for a total of 9 drawers.

In the first year alone 3 doors had to be replaced. Second year 4 more were replaced. In total 11 doors had to be replaced, some were the same doors being replaced twice. Currently 3 more need to be replaced.

Customer service is a joke. Having to go through the contractor complicates it even more since they have closed the local office and there has been no way to contact Kraftmaid directly and speak to a human being.

Reason of review: Bad quality.

Monetary Loss: $10000.

Preferred solution: A customer service representative directly from Kraftmaid and total replacement of cupboards..

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You should do your research, just by goggling KraftMaid, there are numerous ways to contact them directly.

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