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KraftMaid - Terrible quality bad customer service
KraftMaid - Terrible quality bad customer service
KraftMaid - Terrible quality bad customer service
Never in my life have I dealt with the company so rude so unhelpful with such a bad product. Do not buy this product do you not go to Home Depot they do not stand by any of their products either. This whole situation is a nightmare. My cabinets are cracked and peeling...
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Anonymous
Anonymous

What is being vented below these cabinets? What ever it is, is venting moisture into the wood of the cabinets. It's not a defect in the cabinet that is causing the problem. It...

1.0
#1092495
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Our Home Depot 13K kitchen included a sink base that was totally made out of plastic. Very easy to clean but very hard to install as the box frame is so flimsy that it reminds you of an empty cardboard box where the sides can wiggle side to side. The frame of the...
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#1082505
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the first issue is with the vanity with slide out drawer. instructions say the holes for the slide was to be pre drilled BUT they were not . very difficult to i stall had to pay our contractor more money. the second issue is with our 88 inch linen tower that was...
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2.8
#1066733
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KraftMaid - Overall, a very pleasant experience

KraftMaid
#1083890
3.9
Details
I had a new kraftmaid kitchen installed recently. The cabinets were beautiful and well built. The installer showed me how to adjust the doors, so easy!! I would recommend Kraftmaid to anyone wants a beautiful kitchen! Happy Kraftmaid customer...
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Exchange, Refund and Cancellation Policy
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Kraftmaid, refund ?

KraftMaid
#1051307
1.0
Details
dissatisfied with my Kraftmaid cabinets from HD. Received 2nd shipment of doors and still paint finish is awful. Cabinets have not been installed . I want to ask for a refund & go custom . Do I stand a chance on receiving a refund ? I don't even care if I have to pay the 15% restocking fee! Help!
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Reliability
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Value for money
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Kraftmaid Cabinet Review

KraftMaid
#1022705
2.2
Details
Several cabinets had cracks and/or major flaws in the finish. KraftMaid did send replacements but quality was poor on those, too. Finally I just got tired of complaining and getting more junk. Am going to live with it but will never buy or recommend KraftMaid again.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
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KraftMaid - Simple Review #1476649427
KraftMaid - Simple Review #1476649427
1/2

Kraftmaid Kitchen Cabinets Review

KraftMaid
#937725
This photo shows the color match up of my island cabinet. Way off
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KraftMaid - Several defects. Terrible!!!
We ordered cabinets for laundry room & kitchen when building our new home. The first set of cabinets arrived with the paint actually chipping off the doors. You can take our finger nail and even gently lift the paint. The rep reordered a few parts and got the order...
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1.8
#1056645
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I have been sent the wrong items over 4 times. Its been 10 months and my kitchen is still waiting for the correct doors that do not have paint damage. I purchased them at Home Depot where the measurements were first incorrectly done. Secound, the wrong set of drawers,...
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2.3
Middlefield, Ohio
I liked
  • Product overall
I didn't like
  • Quality of paint
#1051656
Reply to reviews
Extremely disappointed with the quality of these cabinets. I have been working on my kitchen since August and this at least the 4th shipment that has shown up with the wrong doors.
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Anonymous
Bee

ordered Kraftmaid through HD. Completely disappointed. I want to ask for a complete refund. They replaced 8 doors that where damaged , but replacement doors aren't any better ...

1.8
#1050993
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Please do not go to lowes and buy kraftmaid
This is so depressing to even write about! The last five months have been total *** for me due to Lowes! I had already suffered a fire in my kitchen so having a new kitchen put in was not my decision it was one I was forced to have to make! I went into Lowes on January...
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Anonymous
John

Look at where and how the Square is placed on the cabinet?

Anonymous
Smitty

I'm really sorry to read your unhappy post. As if MS and raising kids and having everything disrupted isn't bad enough ... this mess with Lowe's on top of it all.You haven't ...

1.0
Middlefield, Ohio
#1050103
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KraftMaid - Wrong door style
I had the Kraftmaid Kirkland painted canvas cabinets installed. The 12" pantry came with 2 of the doors in the wrong style and the middle door was the Kirkland style. I called customer service and they refused to replace the wrong doors saying that they didn't make the...
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2.2
Middlefield, Ohio
#1040255
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The Krap that is Kraftmaid Purchased a kitchen of Kraftmaid Cabinets, which cost over $13,000 delivered. Cabinet doors were not sized properly. Cabinet doors next to each other could not be opened at the same time since they bumped into each other and one open door...
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1.0
#1026706
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Kraftmaid Creme-colored glazed cabinetry
Kraftmaid Creme-colored glazed cabinetry
Kraftmaid Creme-colored glazed cabinetry
I purchased cabinets for my kitchen ~11 years ago. Within the first few months of installation, I began to notice slight crackling on the face of the cabinets, and the paint began to peel off of the door frames and cabinet units themselves. I complained to Lowe's and...
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Anonymous
Janet Mosesso

Hi I'm having the same exact problem they look like my cabinets I've contacted them twice I wondered if you could tell me who you contacted in management that got you some res...

Anonymous
Leslie Roth

I have had the worst experience with Kraftmaid. The finish on my cabinet doors developed vertical cracks and now the paint is popping off. These in no way come into contact ...

3.8
Middlefield, Ohio
I didn't like
  • Quality of paint
  • Do not stand by their warranty
#1024909
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