No quality manufacturing. No quality control such as inspection.
Little to no consumer service. You can't view their products in the store because they are supposedly made to order. You order online through Home Depot or Lowes, and you are given a shipment date of just over a month. You finally receive the product only to see that the cabinet isn't squared properly during assembly.
Seams are completely missed where stapled and the only thing holding it together is massive amounts of glue! The product should have never made it to the end of the assembly line; much less out the door for shipping. You would think a month or better lead time would be plenty to deliver a quality product that you pay good money for. That is not the case with KraftMaid.
Then the fact you may lose your contractor for wait time on cabinets that can't be produced; leads one to look anywhere else for your cabinet needs. This product is pure junk!
Product or Service Mentioned: Kraftmaid Cabinet.
Reason of review: Damaged or defective.