Skip to content
Write review For Business
  • Login

Contact KraftMaid Customer Service

KraftMaid Phone Numbers and Emails

Toll-Free Number:

  • (888) 562-7744
    Kraftmaid Cabinetry
Call customer service
Send Message

Customer Service:

  • (877) 765-4783
    Kraftmaid Countertops

Complaints/feedback:

  • (916) 574-7950
    For California Customers
  • (916) 445-1254
    For California Customers
  • (800) 952-5210
    For California Customers

Discount/Rewards/Cashback:

  • (800) 963-9548
    Rebate Program

General Info:

  • (866) 850-8557
    For California Customers (Question or Complaint Regarding the Site)

Media:

  • (216) 292-4700
  • (734) 205-5653

KraftMaid Emails:

Customer Service
Legal
Privacy Inquiries
Media
consumerdepartment@kraftmaid.com
DMCA Inquiries
Is this your business?

How to Contact KraftMaid?

Most Popular Number:

(888) 562-7744
Kraftmaid Cabinetry
Total calls: 114 Issues resolved: 9 Last call: Mar 28, 2025
author avatar
PissedConsumer Reporter

KraftMaid phone number for contacting the support team is 888-562-7744. Call this toll-free line to address your questions about Kraftmaid Cabinetry. If you need assistance with Kraftmaid Countertops, call 877-765-4783. If you have feedback to share, please dial 916-574-7950, 916-445-1254, or 800-952-5210 (please note that these are the lines for customers from California). To get information about the Rebate Program, call 800-963-9548.

KraftMaid email address for customer service is kraftmaidcares@kraftmaid.com. You can also contact the support team at consumercare@cabinetworksgroup.com to ask questions about warranty, cabinet care, shipping and return, and more.
If you have DMCA inquiries, please send them to consumerdepartment@kraftmaid.com. To address privacy inquiries, contact the company at consumerprivacy@kraftmaid.com. As an alternative to emailing, customers can also get in touch with KraftMaid support agents via live chat or submit an online inquiry form.

KraftMaid headquarters is based in Ohio. KraftMaid address for the main office is 15535 South State Ave., Middlefield, Ohio 44062, United States. If you need to send documents (or any other papers) or submit a consumer review/complaint via regular mail, send your correspondence to the main corporate office.

The company operates during normal business hours. However,KraftMaid hours can vary during the holidays.To get more detailed information about specific hours of operation and schedule changes (if any), please get in touch with KraftMaid customer service.

For more convenience, customers can contact the company directly from KraftMaid website. There are two options available: you can submit an online inquiry or connect with a support agent via KraftMaid live chat. To start the chat, please click the message icon in the lower right corner of the page.
If you want to fill out an online form, follow the “Email Us” hyperlink at the bottom of the page. Then, choose the reason for your inquiry and fill out the form.

KraftMaid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • KraftMaid Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    87% phone 13% email
  • The best phone number to call KraftMaid is 8885627744. 92% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • Be prepared for the call as KraftMaid may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

KraftMaid Website:

KraftMaid Help Center:

Corporate Office Address:

KraftMaid
15535 South State Ave.
Middlefield, Ohio 44062
United States

KraftMaid Rating Based on 71 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Reliability
Style and Design

Rating stats

Rating trend

Summary of KraftMaid Customer Service Calls

124 TOTAL
CALLS
02:10 AVG CALL
DURATION
26% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call KraftMaid?

Request for Information Question:

  • “Find out about my cabinets”
  • “Support on repainting/touchups on existing cabinets that I love!!!!”
  • “Looking for hardware for a base corner cabinet the lazy susan mechanism that keeps shelf level and spins.t”

Product/ Service Question:

  • “Purchase stain”
  • “Product help”
  • “Drawer out of alignment with other drawers”

Shipping and Delivery Question:

  • “Actual delivery date for customer cabinets to be deliveredand can they be expedited?”
  • “Delivery”
  • “Order not delivered”

Return/ Replace Question:

  • “Replacement part”
  • “Returning call?”
  • “Mirror replacement”

Website/ Application Question:

  • “Locate waste baskets for 20 year old pullout cabinets that has the wire baskets.. 7 1/2 x 13 1/2 x 18 ...I have tried our local Lowes a nd your web site...”

Other Question:

  • “Cabinet”
  • “Info”
  • “Need cabinet repair”

Compare KraftMaid Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about KraftMaid? What happened? What can we help you with?
Submit review Don't show this popup