KraftMaid - Manufactured in the USA has no meaning anymore!

14 of 114 KraftMaid reviews

KraftMaid APC "All Plywood Construction" is a true misnomer. The backs of the cabinets are made from a combination of strips of plywood (for wall attachment) and a sheet of laminated "Masonite". "Masonite is a type of hardboard made of steam-cooked and pressure-molded wood fibres in a process patented by William H. Mason.[2] This product is also known as Quartrboard,[3] Isorel, hernit, karlit, torex or treetex.[4]".

The cabinets are manufactured by subcontractors, some good and some not so good.

KraftMaid cabinets that we recently ordered for a customer to add to an existing KraftMaid kitchen that had all true "APC" 100% All Plywood Construction were manufactured by a subcontractor in Middlefield Ohio and when we compared the craftsmanship of the older and newer cabinets, the new cabinets were (for lack of better words, pretty bad), they actually used staples in the construction and they were randomly used.

We had to be careful handling the cabinets because of the way they had installed corrugated joint fasteners, they were not installed properly and you could seriously cut your hand(s)!

The customer had us toss the new KraftMaid cabinets in the construction dumpster and had a local cabinet maker make the cabinets that he wanted.

Its really sad to see the changes in what is now acceptable craftsmanship in USA made products.

Please don't tell me we are forced to accept poor construction because of price competition. A lot of my customers pay a fair price for quality construction and they are not getting it from national brands anymore.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service

  • What I liked
      No items
  • What I disliked
    • Poor craftsmanship

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
$3900
Product or service
Kraftmaid Kitchen Cabinets
Review category
Furniture and Decor
review #754896 by

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14 of 114 KraftMaid reviews
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Anonymous

Mar 22 #1131912

KraftMaid cabinets are not made by subcontractors you ***. The product is produced and finished in Middlefield Ohio by Kraftmaid employees.

1 3 Reply
oldguy

Mar 22 #1131961 Atlanta, Georgia, United States

KraftMaids construction quality is apropos to your English grammar.
If as you say, KraftMaid is produced and finished in Ohio, and not by subcontractors, that would make it even a sadder situation.
I would consider this as a poor example of Governor Krish's brag on jobs created in Ohio?
Perhaps Trump or Hillary would be a better chose as candidate for President, what do you think?

0 1 Reply
Anonymous

Apr 12 #1143568

Once again, an entitled consumer that has no clue how this industry operates. You sound like a typical home center shopper...good luck with that.

0 3 Reply
rideinsky

May 14 #1158921 Atlanta, Georgia, United States

Bingo Anonymous, you surprised me, you are somewhat incisive after all.
We all are ENTITLED consumers, we are ENTITLED to a quality product when we pay large sums of money to a company that purports to sell a quality product!

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