filters
state:
Show
city:
Show
product:
Show
I am into the 6th month of a kitchen and bathroom remodel. I have never had so many broken cabinets delivered. The local Lowes people were less than understanding which made it even worse. I don't understand why some of the cabinets that were broken were picked up...
Read more
1.5
I didn't like
  • Any part of it
#1351970
Reply to reviews
I have a 35k kitchen renovation via Home Depot and was talked into KraftMaid by the salesperson. We are 6 months in and after the initial defective or broken cabinets were replaced, 4 of those had to be redone as well. There is no priority for the damaged cabinets and...
Read more
Anonymous
Anonymous

A 35K kitchen, Kraftmaid is redoing cabinets, so in fact making you whole again? There is priority for replacements, it takes 4-6 weeks initailly but only 2-3 weeks on replace...

1.6
#1343020
Reply to reviews
Would like to share our experience with Kraftmaid Kitchen Cabinets. We purchased a beautiful home with Kraftmaid cabinets, which boast about their lifetime warrentee, craftsmanship, and reliability. Since we purchased the home, we are not the original purchasers of the...
Read more
Anonymous
Anonymous

The process for an item that has to be replaced under warranty is put there so that if there is a manufacturer defect it can be replaced. The company stands behind the warrant...

1.0
#1293611
Reply to reviews
Show

KraftMaid - Awful!

Kraft, what did you do to your Velveeta cheese? Your consumers are revolting!
#1290582
Reply to reviews
They are Terrible ...go somewhere else....you have been warned...!!! Ordered mine through home depot another incompetent .... 20,000 dollars + in Kraftmaid cabinets.. on 1/18/2018 today 6/21/2018 still waiting with no one from the company able to tell me reasonably...
Read more
1.0
#1285438
Reply to reviews
If you buy your cabinets from a big box store then Kraftmaid assumes no responsibility for their cabinet especially shipping. I ordered custom cabinet. They are poorly made the door panels shake around, most corners on the cabinets are dented. Quite a few cabinet have...
Read more
Anonymous
Anonymous

Typically the shipment of doors would come by Fed-Ex or UPS, they dont care about handling...blame them

1.2
Middlefield, Ohio
I didn't like
  • Anything about this horrible company
#1278765
Reply to reviews
KraftMaid - NO Porcelain Glaze cabinets -
KraftMaid - NO Porcelain Glaze cabinets -
KraftMaid - NO Porcelain Glaze cabinets -
I've been trying to reach out to Kraftmaid about my Porcelain Glazed cabinets for well over 5years. I've asked for retouch paint, crown moldings, and help in renewing or resurfacing our cabinets. in every instance their response has been, this product is discontinued....
Read more
Anonymous
Anonymous

Would you demand Ford to make a Pinto, if something is discontinued how or why would you expect to obtain the product? If you have a warranty issue for example and issue due t...

#1223506
Reply to reviews
No quality manufacturing. No quality control such as inspection. Little to no consumer service. You can't view their products in the store because they are supposedly made to order. You order online through Home Depot or Lowes, and you are given a shipment date of just...
Read more
Anonymous
Anonymous

Every store has examples of cabinetry in the kitchen areas, but do you think they could possible have every item KraftMaid makes? How realistic is that?

#1222933
Reply to reviews
I purchased $40,000.00 worth of white kraftmaid kitchen cabinets. It has taken two years to finish my job. I am still not satisfied but have given up. Please know, they send replacement parts over and over again but they are just a factory. They can NOT do quality...
Read more
#1200442
Reply to reviews

Contact KraftMaid

Mailing Address:
KraftMaid
P.O. Box 1055 15535 South State Ave
Middlefield, Ohio 44062
United States
Phone:
(888) 562-7744
More
I wish them close their business, such a terrible quality and customer support. I ordered cabinets through Home Depot. After installation I contacted Home Depot and they address problems to Craft maid. I got 26 doors and 18 need to be replaced because of paint crack on...
Read more
Anonymous
Anonymous

We are having similar issues with paint on our doors. Some of the doors look as if they did not have any prep before they were sprayed. We have received doors three times and ...

#1154271
Reply to reviews