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I wish them close their business, such a terrible quality and customer support. I ordered cabinets through Home Depot. After installation I contacted Home Depot and they address problems to Craft maid. I got 26 doors and 18 need to be replaced because of paint crack on...
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#1154271
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Home depot has extremely poor handling, sounds like your cabinets absorbed moisture. I sold km for 11years and never had problems. I had a customer who bought from home depot and the delivery boys turned there cabinets end over end to get them up a steep driveway, they...
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4.8
#1124989
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KraftMaid - Phone service is hideous

KraftMaid - Phone service is hideous
KraftMaid - Phone service is hideous
KraftMaid - Phone service is hideous
KraftMaid - Phone service is hideous
KraftMaid - Phone service is hideous
KraftMaid - Phone service is hideous
What is it with you ? I am so tired of not being able to talj to a real person!! You say kraft maid cares i say you only about money and not customer service, Thanks ,Helen
1.0
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#1117195
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We paid for new Kraftmaid kitchen cabinets on March 17, 2017. Cabinets were received on April 27. Installers came on May 9 and 10. The installers discovered that two doors were cracked and one broken on the date of installation. I later discovered (in June) that I...
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Anonymous
Holden Magroan

I am having the same experience. I agree, I would NEVER recommend Kraftmaid.

2.1
Middlefield, Ohio
I liked
  • Like countertops
#1106462
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KraftMaid - Terrible quality bad customer service
KraftMaid - Terrible quality bad customer service
KraftMaid - Terrible quality bad customer service
Never in my life have I dealt with the company so rude so unhelpful with such a bad product. Do not buy this product do you not go to Home Depot they do not stand by any of their products either. This whole situation is a nightmare. My cabinets are cracked and peeling...
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Anonymous
Anonymous

What is being vented below these cabinets? What ever it is, is venting moisture into the wood of the cabinets. It's not a defect in the cabinet that is causing the problem. It...

1.0
#1092495
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KraftMaid - Overall, a very pleasant experience

I had a new kraftmaid kitchen installed recently. The cabinets were beautiful and well built. The installer showed me how to adjust the doors, so easy!! I would recommend Kraftmaid to anyone wants a beautiful kitchen! Happy Kraftmaid customer...
3.9
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Advertised vs Delivered
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Style and Design
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Product
#1083890
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Our Home Depot 13K kitchen included a sink base that was totally made out of plastic. Very easy to clean but very hard to install as the box frame is so flimsy that it reminds you of an empty cardboard box where the sides can wiggle side to side. The frame of the...
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#1082505
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the first issue is with the vanity with slide out drawer. instructions say the holes for the slide was to be pre drilled BUT they were not . very difficult to i stall had to pay our contractor more money. the second issue is with our 88 inch linen tower that was...
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2.8
#1066733
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KraftMaid - Several defects. Terrible!!!
We ordered cabinets for laundry room & kitchen when building our new home. The first set of cabinets arrived with the paint actually chipping off the doors. You can take our finger nail and even gently lift the paint. The rep reordered a few parts and got the order...
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1.8
#1056645
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I have been sent the wrong items over 4 times. Its been 10 months and my kitchen is still waiting for the correct doors that do not have paint damage. I purchased them at Home Depot where the measurements were first incorrectly done. Secound, the wrong set of drawers,...
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2.3
Middlefield, Ohio
I liked
  • Product overall
I didn't like
  • Quality of paint
#1051656
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