Not resolved
17 comments

I have just finished reading all of the reviews on your site for Kraftmaid (aka: Krapmade)cabinets and cannot help but be astounded at the naivety of the group as a whole.They speak of these cabinets as "high end" cabinets, yet they bought them as stock cabinets at Lowes and Home Depot.

Hello, stock cabinets from giant home centers are NOT high end cabinets and never could be. Their expectations are completely unreasonable. That is like expecting beautifully made furniture at Marlos or couture gowns at Walmart.

Wake up people; there are quality products all around you but you will never find them at the mass retailers.

Real quality products require time and manpower to produce and require some real investment.

These people got what they paid for.

Had an Experience with KraftMaid?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#416787

You think that's Lifetime Warranty?!!!! You must have only read the title.

Anonymous
#402708

I bought $2900 worth of Crapmaid cabinets for my bathroom, the medicine cabinet came in bad condition that was not able to be seen until they were installed and in decent lighting, now they will not back their product. Where do I go to report this company?

Anonymous
#384886

As a professional woodworker and cabinetmaker, I can safely say that for 21K, you can have a quality custom kitchen built to AWI premium grade standards by a LOCAL Craftsperson.Instead of bigbox particleboard cabinet, try supporting local business.

I live in a town of 80K people, there are three custom woodworking shops with 6-10 employees each.Friends don't let friends buy particleboard.

Anonymous
#383217

The line between semi custom and custom cabinetry is being blurred.It's easy to be misled into thinking semi custom cabinets are the same as custom cabinets because you can "customize" by upgrading to various options on semi custom lines.

It would lead you to believe that you now have a custom cabinet. That is not the case. Semi custom cabinets can only be made to fit certain design and size parameters.

They are typically ordered from a catalog of predetermined sizes and styles.You typically have to pay extra once you stray from the "standards." Maybe now you understand.

Anonymous
#383213

They fall off the wall cause of a crapy install, its not the cabinet. And there is in between its called semi-custom

Anonymous
#383211

I agree with Heather the cabinets are made to order and depending where you live they could come a long way and change different hands from truck to truck, and they are semi-custom not stock, their customer service is great and they do make it right and fix the issues, so whats the problem? They have lifetime warranty so why you ***? Think some ppl just like to complain, I have them in my house and love them.

Anonymous
#363980

This is where our current culture has gone completely WRONG. Spending this much money on cabinets, they should not be considered "disposable." One should "expect" a company that calls its product "custom" and asks thousands of dollars for its product to give one material of a quality enough to stay on the wall!

Anonymous
#349197

Our cabinets are about 4 years old and are coming apart at the seams.Our contractor, who was reputable and conscientious, installed the back of the cabinets firmly to the walls and to the wall beams.

The cheap material of the cabinets themselves and how badly they are joined at the seams, in particular, are the clear reason they are falling apart.

I wish we had spent more and gotten better product.

As to your comment, while I did not expect the cabinets to be the highest quality craftsmanship on the outside, I should have been able to expect them not to fall off apart and off the wall in less than five years.Kitchen cabinetry should not be considered disposable.

Anonymous
#343170

stock is stock and custom is custom. there is no in between

Anonymous
#342027

I ordered a whole large kitchen full of Kraftmaid cabinets and bathroom vanities.Frankly, they were perfect and very nicely installed.

I'm a very picky guy, no connection with Kraftmaid and honestly was surprised that so many on this site had problems.

Good luck to everyone!

You May Also Like

KraftMaid - Worthless Warranty KraftMaid "My kitchen cabinets are flaking, exposing the bare wood, so they obviously weren't primed. I have contacted the company several times and sent thirty photos, (I could have sent more),..." Read more My experience with CliqStudios has been excellent. CliqStudios "I spent a considerable amount of time shopping around including quotes from Lowes and Home Depot for shaker style kitchen cabinets. I used Kraftmaid as the comparison. The retail quote..." Read more Ashley Furniture - Durablend Peeling Ashley Furniture "My husband and I purchased a sectional from Ashley and as the others have stated, the Durablend started peeling. The salesperson had also told us that Durablend was more durable..." Read more KraftMaid - Poor workmanship - wood finishing KraftMaid "Spent gazillions of dollars for the natural cherry wood product, supposedly with a lifetime warranty. Called to have drawer front replaced because of very ugly striping in the natural..." Read more Pepperfry - Damaged product delivered followed by worst customer service Pepperfry "I ordered a coffee table from Pepperfry. As soon as it was taken out of the box, it was discovered that it was damaged. The guy who was there to..." Read more Tj Maxx - Gum in my online order Tj Maxx "I recently received an online order. I sent it back today. The bralette I ordered was opened and someone stuck gum on the bralette with a now and later wrapper...." Read more Ctrip - Overcharged in Airfare Ctrip "Ctrip's website has stated very clearly as "Airline Deal" which is direct sale from Airline; same price as Airline's site (as per their website). When I downloaded the receipt from..." Read more National Tire and Battery: The worst tire buying experience I've had. National Tire And Battery "I called around town Friday morning September 8th, 2017 to find a set of tires for my 2004 Volkswagen Jetta GLI before heading to the in-laws cabin for the weekend...." Read more